What is Freshdesk?
Freshdesk is a saas that Freshdesk is a helpdesk platform by Freshworks, headquartered in San Mateo, California. Freshworks IPO 2021 (NASDAQ: FRSH). 67,000+ customers. SOC 2 Type 2 and ISO 27001 certified. Features include ti. It has a Nerq Trust Score of 62/100 (C+). 0 GitHub stars. Published by Unknown. Last analyzed April 2026.
Why This Score
- ⚠️ Security: 0/100 — Some security concerns
- ⚠️ Maintenance: 0/100 — Maintenance activity is low
- ⚠️ Community: 0 stars, 0 downloads — Growing community
- ⚠️ Transparency: License: Not specified — No license specified
Trust & Safety Overview
What Freshdesk Does
Freshdesk is a saas in the saas category. Freshdesk is a helpdesk platform by Freshworks, headquartered in San Mateo, California. Freshworks IPO 2021 (NASDAQ: FRSH). 67,000+ customers. SOC 2 Type 2 and ISO 27001 certified. Features include ticketing, self-service, AI-powered automation, and multichannel support. Free tier available for up to 10 agents.. It is published by Unknown and has no specified license. With 0 GitHub stars and 0 downloads, it has a small community of users and contributors.
Who Should Use Freshdesk
Freshdesk is suitable for evaluation and non-critical use. Review the trust score breakdown before using in production.
Details
| Author | Unknown |
|---|---|
| Category | saas |
| License | Not specified |
| Type | saas |
| Source | View on GitHub |
| Security Score | 0/100 |
| Activity Score | 0/100 |
How to Get Started
Check the trust score before installing:
curl nerq.ai/v1/preflight?target=freshdesk
Setup guide · Full safety report · Production review · Is it safe?
Frequently Asked Questions
Last updated April 2026. Trust scores based on automated analysis of public data.